Julian Roy  joined me to chat about research he undertook for his MBA thesis on the challenges faced by leaders during the pandemic. The common thread running through his research is empathy. Some leaders were forced into becoming more empathetic and had to learn how to do so. And as Julian says, the only way we become empathetic is by building trust and authentic relationships. We chatted about how middle and senior managers, in particular, just had to crack on, often forced to put on a brave face. We covered aspects of corporate culture, communication, connection and community. We talk about the benefit of hindsight, learning what matters most / what motivates people, office interactions and a hybrid work-life. He also found one thing that encompasses much of the research: if you look after your people, they will look after the numbers.  

Julian Roy is a Personal Development Consultant and Sales Trainer. He has recently completed an MBA at Salford. For his thesis his research focused on the challenges faced by sales leaders during the pandemic. Julian provides clients with tailor made training, guidance, mentoring and support and the necessary tools and support for them to broaden their perspective and open their minds, enabling goal achievement. Empowering others to realise their own self-worth and self-belief is a career driver for Julian.